What is white glove service?
White glove service is a premium standard of delivery and handling in which one team receives, transports, and installs an item — then removes the packaging. Instead of leaving a box at the door, a white glove crew brings the piece into the room of your choice, unpacks it, assembles or installs it, and takes the debris away.
White glove service = careful receiving, protected transport, in-home placement, assembly/installation, and packaging removal — handled as one accountable service, fully insured.
What white glove service includes
The exact scope varies by provider, but a true white glove service covers the whole journey:
- Receiving & inspection — the item is received, checked, and documented before it moves.
- Protective handling — blanket-wrap, padding, or crating for fragile and high-value pieces.
- Scheduled delivery — an appointment window with real-time communication, not a vague date.
- Room-of-choice placement — the piece is carried in and set exactly where it belongs.
- Assembly & installation — legs attached, mirrors hung, furniture leveled.
- Packaging removal — every box, crate, and blanket is carried back out.
White glove service vs. standard delivery
Standard delivery ends at the curb, the garage, or just inside the front door — and the packaging is yours to deal with. White glove service continues through placement, assembly, and cleanup. For furniture, fine art, antiques, and anything heavy or fragile, that difference is the whole point: the piece, the property, and your time are all protected.
When you need white glove service
Choose white glove service when the item is high-value, fragile, oversized, or destined for a specific spot — designer furniture, fine art, a piano, a chandelier, or a full room of furnishings. It's also the standard interior designers and showrooms rely on so a delivery represents them well.